Upgrading IVMS 4200 Client Software: A Step-by-Step Guide

The IVMS 4200 client software has undergone significant changes with the introduction of firmware v4.0, which brought about a new database architecture to ensure future-proofing. As you prepare to upgrade your software, it is essential to follow a systematic approach to minimize potential issues and ensure a smooth transition.

Before Upgrading

If you are upgrading from any v4.X version that was not v4.22.005, we strongly recommend performing a Database Repair. Additionally, export your configuration file before proceeding with the upgrade to ensure that your settings are preserved.

Upgrading from Any v4.X Build to v4.50.00

You can directly upgrade your software from any v4.X build to v4.50.00 without undergoing intermediate upgrades. However, if you continue to experience playback issues after the upgrade, it is likely due to power, network, or motion detection problems.

Database Repair and Optimization

During the upgrade process, your hard drive disk (HDD) will be repairing itself. New recordings will still be made during this time, but some existing recordings may not be searchable until the repair is complete. To monitor the repair progress, refer to the HDD status or search the recorder log for entries related to repair started and stopped.

Post-Upgrade

After completing the upgrade and reprogramming your recorder, it may be beneficial to perform another Database Repair to ensure optimal performance. If you are upgrading from v3.4.92 build 170518 or older, a full factory default is highly recommended before proceeding with the upgrade.

Before upgrading, make sure that your NVR configuration file has been exported over the network or onto a local USB drive. Additionally, if you are experiencing playback issues after upgrading, ensure that Database Repair has been performed as indicated in the procedures and scenarios below.

In conclusion, upgrading your IVMS 4200 client software requires careful planning and execution to minimize potential issues. By following these guidelines and taking necessary precautions, you can ensure a smooth transition to the latest software version and continue enjoying seamless playback of your recorded footage.

Ivms 4200 client software